Behavioural barriers to using an interactive voice response system for reporting HIV self-testing results in South Africa

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HIV self-testing (HIVST) can help increase access to testing and contribute to achieving the UNAIDS 95 95 95 goals. Connecting with those who have used HIVSTs and linking them to prevention and treatment services is crucial. Interactive Voice Response (IVR) systems are a promising solution providing a confidential way for reporting results and linking to care. Our goal was to identify behavioral barriers to using an IVR system for HIV self-testing services.

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