COVID-19 has changed the way South Africa’s only toll-free mental health helpline works. Here’s why it matters

By  Dr. Andrew Kim  |  | 

When COVID-19 hit, South African Depression and Anxiety Group (Sadag) helplines were flooded with calls. But the outbreak changed more than call volumes, it changed the way Sadag worked. Could the lessons it learned shape the future of mental healthcare in South Africa?