To address the historical inequalities in the quality of primary health care services and to lay a strong foundation for the implementation of the National Health Insurance (NHI), the Ideal Clinic Realisation and Maintenance (ICRM) programme was established in 2015. The ICRM program implementation will hopefully improve the South African health system’s performance in managing priority infectious diseases (e.g HIV, TB) and non-communicable diseases (e.g diabetes, hypertension). This health system strengthening intervention will also go a long way in supporting the management of emerging epidemics such as the current COVID-19 pandemic.
HE2RO proposes to critically examine the implementation of the ICRM program to identify efficiencies and evidence-based interventions. Furthermore, considering the lessons learned in managing the HIV epidemic, it is also necessary to determine ways of integrating innovations in HIV patient management in the ICRM program to sustain gains in best-practice models of patient care and outcomes.